Privacy Policy
How we collect, use, and protect your personal information
Information We Collect
We collect personal information that you provide directly to us when using our services, including through consultation requests, contact forms, and direct communications. This information is necessary to provide you with property market analysis services and respond to your inquiries.
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→Contact details including name, email address, phone number, and mailing address
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→Property information and locations of interest you wish to have analyzed
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→Communication preferences and consultation scheduling details
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→Technical data including IP address, browser type, and device information
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→Usage information about how you interact with our website and services
We collect this information through various methods including contact forms, email correspondence, phone conversations, consultation sessions, and automated technologies such as cookies and analytics tools that help us improve our website functionality.
How We Use Information
We use the personal information we collect to provide property market analysis services, communicate with clients, schedule consultations, prepare research reports, respond to inquiries, and improve our service offerings. Your information enables us to tailor our analysis to your specific needs and circumstances.
We may also use your information to send service updates, respond to your requests and questions, maintain records of our client interactions, comply with legal obligations, protect our rights and interests, and analyze usage patterns to enhance our website and services. We do not sell your personal information to third parties.
Your Rights and Choices
Under Australian Privacy Principles and applicable data protection laws, you have specific rights regarding your personal information including the ability to access, correct, update, or request deletion of your data. You may also object to certain processing activities or request data portability.
Access Your Information
You can request access to the personal information we hold about you
Correct Your Data
You may request correction of inaccurate or incomplete personal information
Delete Your Information
You can request deletion of your personal data subject to legal requirements
Data Portability
You may request a copy of your data in portable format
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with service providers who assist us in operating our business, such as technology providers, data storage services, and professional advisors, provided they agree to keep your information confidential.
We may disclose your information when required by law, to protect our rights or property, to prevent fraud or illegal activities, or in connection with business transfers such as mergers or acquisitions. We will notify you of any such transfers and how they may affect your personal information.
Data Security Measures
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption technologies, access controls, and regular security assessments to maintain the confidentiality and integrity of your data.
However, no method of electronic storage or internet transmission is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us of any unauthorized access to your information.
Contact Us About Privacy
Address: 255 Broadway, Glebe, NSW 2007 Australia
Phone: +61-2-8787-6292
Email: content@torenivex.com